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Financial services

AI you can explain to a regulator, line by line.

Document-heavy workflows, model governance and in-country infrastructure for lenders, insurers and fintechs.

  • In-country residency
  • Every decision reconstructable
  • Shadow-mode rollout

The starting point

What we hear in the first meeting.

If none of these sound like you, we are probably not the right call yet — and we will say so.

Underwriters are reading PDFs by hand

Scans arrive. Someone keys them in.

Nobody can explain the decision

An unjustifiable score is a liability.

Residency is not negotiable

Regulated data stays in-country.

Our approach

Explainability is an architecture decision.

If the system has to justify itself later, it has to record the right things now. We design for the audit before we design for the accuracy.

How we work →
  • Every decision traceable.

    Inputs, evidence, model version, output — logged.

  • Data stays in-country.

    Your cloud account or an in-region tenancy.

  • Humans where it counts.

    Automated extraction, human decision.

  • Model changes controlled.

    Versioned, evaluated, approved before production.

Proof

How we have solved it in Financial Services.

Challenge, solution, outcome. Names withheld, numbers not inflated.

Lender

Challenge
Underwriters keyed income documents in by hand, then checked them by hand.
Solution
Extraction with confidence scores and a review queue for anything uncertain.
Outcome
File prep time fell sharply, and every field kept its source page.

Insurer

Challenge
Claims triage depended on who picked up the file.
Solution
Automated intake and fraud signals, with evidence logged beside each score.
Outcome
Consistent triage, and a decision a reviewer can reconstruct.

Fintech

Challenge
A bank partner's audit asked how model changes were approved.
Solution
Versioning, evaluation and approval controls with a full audit log.
Outcome
The audit question became a document, not a project.

Teams we work with

Who we build for

Different teams, different first project. The platform underneath is the same.

Lenders and NBFCs

Extraction, income verification, early-warning signals.

Insurers

Claims intake, fraud triage, policy search.

Capital markets

Research summarisation and filings extraction.

Fintech products

AI that survives a bank partner's audit.

Scope

What we deliver

Four things, in this order. Each one is useful on its own.

Full solution set →

AI Discovery, risk in the room

Two weeks with operations, risk and technology.

Document intelligence

Extraction with confidence scores and human review.

Model governance

Versioning, evaluation, approval and the audit log.

In-country infrastructure

Dedicated compute with residency, backup and DR.

Engagement

How the engagement runs

No surprises about sequence, and no invoice before there is something to look at.

  1. Discovery with risk

    Compliance in workshop one

  2. Control design

    What is logged, who approves

  3. Pilot on closed cases

    Accuracy measured before live

  4. Controlled rollout

    Shadow, partial, then full

Under the hood

What it is built on.

Your existing systems stay. We add the layers that are missing and run them.

Data sources

  • Scanned KYC and policy packs
  • Core banking and policy admin
  • Bureau and market feeds
  • Claims and case systems

AI layer

  • Extraction with confidence scores
  • Retrieval with cited evidence
  • Feature-level attribution
  • Model registry and evaluation

Infrastructure

  • In-country dedicated tenancy
  • Immutable audit logging
  • Backup and DR
  • Role-based access control

Private cloud

In-country, single tenant, auditable.

Regulated workloads run on dedicated capacity in the region you nominate, with the logging, backup and access posture an audit expects to find already in place.

Explore private cloud
  • In-country residency
  • Single-tenant isolation
  • Immutable audit logs
  • Backup and DR included

What changes

100%
Decisions reconstructable
In-country
Residency, verifiable
Shadow-first
No live decisions untested

Free, no call required

The Financial Services AI readiness checklist

The questions we work through before recommending anything — data readiness, hosting constraints, review process and the running cost at year two. Use it with any vendor, including the ones that are not us.

Get the checklist
  • What has to be reconstructable, field by field
  • Where regulated data is allowed to live
  • Who approves a model version
  • What the audit trail costs to keep

Questions

Asked first, every time

Short answers. Longer ones are a conversation.

Can you prove why the model returned a particular result?

For retrieval-based systems, yes — the evidence the model saw is logged with the answer, so a reviewer can reconstruct the decision. For scoring models we favour approaches carrying feature-level attribution. Where a use case genuinely cannot be explained, we say so and recommend keeping a human decision-maker.

Does data leave the country?

Not unless you choose that. Deployments run in your own cloud account in the region you nominate, on your own hardware, or in a dedicated in-country tenancy.

How accurate is extraction on poor scans?

It varies by document type and scan quality, which is why we benchmark on your actual documents during discovery rather than quoting a headline number. Low-confidence extractions route to a human instead of being guessed.

Will this pass an internal audit?

We build the logging, versioning and approval controls audits ask about, and hand over the documentation. Your audit team makes the call, but they should not find gaps in the trail.

Can you integrate with our core banking system?

Yes — usually via API, message queue or scheduled file exchange, depending on what the vendor supports. Settled during discovery.

All frequently asked questions →

Vocabulary

Terms worth knowing before the first call.

The words that come up most in Financial Services conversations, in plain English.

Full glossary →

Bring us the workflow your team dreads.

Document-heavy, rules-heavy, audit-heavy. Those are worth automating properly.

  • A reply within one working day, from an engineer rather than an account manager.
  • An honest read on whether this is worth doing now, or in a year.
  • No marketing list. Your details reach the solutions team and stop there.
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